Legal information
Shipping
Last updated: 31/07/2026
Delivery Times
Every order requires preparation time before shipment. Allow a minimum of 12 business days from order to delivery, preparation and transit included.
| Destination | Estimated time |
|---|---|
| France | 12 – 16 business days |
| Europe | 12 – 18 business days |
| United States / Canada | 14 – 22 business days |
| Rest of the world | 16 – 28 business days |
These are estimates and may vary during peak periods.
Order Tracking
A confirmation email is sent when your order is placed. A second email with your tracking number is sent at shipment.
Shipping Costs
Shipping costs are calculated at checkout based on your destination.
International Shipping
Clenshops ships worldwide. For orders outside the EU, customs duties or import taxes may apply — these are the responsibility of the recipient.
Issue with your delivery?
Contact us via the contact form or at [email protected]. We reply within 24h.